Question 1: I am a non-profit therefore I do not need to pay taxes, how will this affect me?

Answer: Non-profits are not exempt from Federal USF or the CA state assessments. These are telecom-specific regulatory assessments.
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Question 2: I have users in different states. How will taxes be calculated?
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Answer: Taxes will be calculated from your billing zip code on file, regardless of your employees locations.
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Question 3: How do I receive a tax-exempt status?
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Answer: You will just need to send the DialLink team your tax exemption certificate to review.

Note: Certificate 501(c) 3 does not apply to the taxes we charge (e.g., sales tax in some jurisdictions and telecom taxes). For a tax exemption, we require a valid sales and use tax exemption certificate granted by the state. The certificate must meet audit standards to be considered valid support for processing an exemption.