Question 1: Can I get a refund?

Answer: No, we do not offer refunds.

Question 2: I just upgraded to a paid service, and I want to cancel my account. Do I get a refund?

Answer: You can cancel at any time, but we do not offer refunds.

Question 3: I have been a customer for three months and I canceled four days after my monthly payment was processed. Will I get a refund?

Answer: You can cancel at any time, but we do not offer refunds.

Question 4: Can I get a refund for unused licenses?

Answer: No, we do not offer refunds.

Question 5: I accidentally deleted my account. Can you re-activate it?

Answer: Unfortunately, reactivation is not possible. To prevent accidental deletions, we include a confirmation box to ensure users truly intend to delete their account.

Question 6: I am on an annual plan and there are 6 months remaining. Can I cancel and get a refund?

Answer: You can cancel at any time, but we do not offer refunds.

Question 7: My card was declined. What should I do?

Answer: If your card verification fails, please double-check the information entered. If the issue continues, contact your bank to address any potential problems, such as fraud alerts or account restrictions.

Question 8: I did not end up using a license. Can I get a refund?

Answer: No, we do not offer refunds.