What is a basic business line by DialLink?
The DialLink Basic Business Line is a subscription plan designed for small businesses that need a single business line for one user, used exclusively on a desk phone.
The plan includes:
Unlimited inbound and outbound calling*
Voicemail and AI-powered voicemail transcription
Essential call management features
It is built to help small businesses communicate with customers reliably and cost-effectively, without requiring complex setup.
*Our Unlimited calling plans are subject to a Fair Usage Policy to ensure consistent service quality for all customers. These plans are designed for typical business use, and usage levels are monitored. Usage that significantly exceeds standard levels may be adjusted. Please refer to our Usage Policy for more details.
How can I purchase the plan?
The Basic Business Line is available exclusively through DialLink’s authorized partner, ISG. It cannot be purchased directly through the standard DialLink subscription flow.
What are limitations of the plan?
The Basic Business Line has several characteristics that distinguish it from other DialLink subscription plans:
The plan supports a single user only
A desk phone purchase is required
Mobile and desktop apps are not supported