The Basic Business Line requires the use of a desk phone purchased from DialLink in order to activate and use your business phone line.
Under this plan, the only available model is the Yealink SIP-T34W, which comes pre-provisioned for use with the DialLink business phone system.
Ordering a desk phone for the Basic Business Line
To order a desk phone, contact ISG, DialLink’s authorized partner. You can place the order with ISG while setting up your subscription plan.
Note: The cost of the desk phone is not included in the subscription price. It will appear separately on your invoice along with the subscription charges.
Shipment of a desk phone for the Basic Business Line plan
Desk phones are shipped shortly after payment is processed. Once your order has been shipped, you will receive a tracking number.
Delivery times depend on stock availability and shipping location. Most orders are fulfilled within standard shipping windows (typically within 2 business days).
Note: Shipping costs are not included in the desk phone price and will be added separately to your order.
How to track the delivery of desk phones
Once your desk phone order has been shipped, you will receive an email notification with a tracking information.
Click the tracking link from the email to view real-time delivery updates directly on the carrier’s website.
