Users are the members of your team who use DialLink to make and receive calls, send and manage messages, and interact with your company’s phone system in their daily work.
Each user in your account can have one of two roles:
User
They can use most of DialLink’s features but don’t have access to account-wide settings.Account administrator
They have full access to all features and data except private user messages. Admins can manage all platform settings. We recommend assigning this role only to a few trusted individuals to provide account security.
Users and subscription charges
Adding new users to the platform increases your subscription cost. To maintain cost efficiency, monitor the list of invited users.
How to add a user
Navigate to
> Company settings > Users.Click Invite user.
Provide user information: first and last name, email, and job title.
Note. Verify the email address to make sure the correct person receives the invite.(Optional) Select Account administrator to assign administrative permissions to the user.
Click Invite.
(Optional) After sending the invitation, you can assign an existing phone number to the user or get a new number for them.
Note. Each new user can get a new phone number for free.
The user will receive an invitation email with a link to register on the platform. Once the user accepts the invitation and completes registration, their status will change from Invited to Active in the user list.
How to remove a user
Navigate to
> Company settings > Users.Click Delete near the user in the list.
Confirm deletion.