DialLink Admin
Manage your team, users, and phone numbers with DialLink’s admin tools.
34 articles
Network requirements
Delete your DialLink account and cancel your subscription
Users
Learn about user management in DialLink
Add & remove users
Where can I find account users?
Sharing user logins among employees
Number Management
Add, configure, and assign phone numbers to fit your needs
Local, toll-free, and international phone numbersDiscover the differences between local, toll-free, and international numbers and learn how to choose the right option for your business.
Add new local and toll-free numbers (US & CA)Learn how to add additional local and toll-free phone numbers to your DialLink account.
Add new international phone numbersLearn how to add international phone numbers to your DialLink account.
Set up local and toll-free phone numbers (US & CA)
Assign and reassign local and toll-free phone numbers (US & CA)Learn how to assign and reassign phone numbers to users, teams, or automated systems in DialLink.
Sharing a local or toll-free number in DialLink (US & CA)
Where can I check account phone numbers?
Set office-wide Caller ID for a local phone number (US & CA)
How do I register my US & Canada business phone number to meet US carrier requirements?
How to delete your local or toll-free number (US & CA)
How to change my existing local or toll-free phone number (US & CA)
Call management
Learn how to manage call flows using DialLink’s call management features.
Ring groups
Call queues
Configure call forwarding
Handle missed calls
AI assistant
AI Agent & Knowledge Base
Answer questions and route calls with an AI agent powered by a knowledge base
Introducing the AI agent in DialLink
What can an AI agent do?
Creating an AI agent in DialLink
Writing effective Role and Instructions for the AI agent
Using keywords for call routing
Knowledge base for the AI agent
Creating a knowledge base in DialLink
Best practices for writing a helpful knowledge base