You can customize your after-hours messaging to automatically inform customers if your team is unavailable due to changes in business hours. Additionally, you can set up your call flow to redirect or end incoming calls during these times.
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Follow these steps to set your call flow:
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1. Go to Settings, then click on Auto-receptionists

2. Use Auto-Receptionists to handle calls after business hours.
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Note: Auto-receptionist (A/R) & Call queue (CQ) are only available with the annual Professional plan

Figure 36: Auto-Receptionists Setup