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Using DialLink
Learn how to make the most of DialLink's features for calling, messaging, and more.
33 articles
Calls tab overview
Calling basics
Call recording
AI transcriptions
Call transferring
Why does my number come up as "Scam Likely"?
What number will appear on the caller ID when I call from DialLink?
How to set up an outgoing caller ID for your DialLink number
How to register your business phone number with the FCC
How to put a caller on hold
How to play audio and end calls after business hours
How to make DialLink the default calling app
How to forward your DialLink calls to a different number
How to forward calls to a dedicated number during and after business hours
How to enable international calling for your phone numbers
How to call from a specific number in your tenant
How is the quality of the calls?
How does call waiting work in DialLink
FAQs about caller ID names
Best practices for sending compliant text messages
Receive a Message
SMS Messaging Compliance: Principles & Best Practices
What are the file size and character limits for messages?
What sender ID or number will my international SMS recipients see?
What types of content can I send via text message?
Why can't I receive a verification code on the DialLink number?
How-To guides
Learn how to use key features on web and mobile
How to make a call
How to receive a call
How to record a call
How to add a participant to the call
How to transfer a call
How to access call history
How to access call timeline