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Using DialLink
Learn how to make the most of DialLink's features for calling, messaging, and more.
27 articles
Call queues
Auto-receptionist
Why does my number come up as "Scam Likely"?
What number will appear on the caller ID when I call from DialLink?
How to transfer calls
How to set up an outgoing caller ID for your DialLink number
How to register your business phone number with the FCC
How to record your calls
How to put a caller on hold
How to play audio and end calls after business hours
How to make DialLink the default calling app
How to make a call with DialLink
How to get call transcripts in DialLink
How to forward your DialLink calls to a different number
How to forward calls to a dedicated number during and after business hours
How to enable international calling for your phone numbers
How to call from a specific number in your tenant
How is the quality of the calls?
How does call waiting work in DialLink
FAQs about caller ID names
Calling basics
Best practices for sending compliant text messages
Receive a Message
SMS Messaging Compliance: Principles & Best Practices
What are the file size and character limits for messages?
What sender ID or number will my international SMS recipients see?
What types of content can I send via text message?