Using DialLink
Learn how to make the most of DialLink's features for calling, messaging, and more.
41 articles
How to set up an outgoing caller ID for your DialLink number
How to register your business phone number with the FCC
Calling & Call Management
Learn the basics of calling, recording, and handling calls in DialLink
Calling basics
Calls tab overview
Call recording
Call transferring
AI transcriptions
Call quality in DialLink
How-To Guides
Learn how to use calling features on web and mobile
How to make a call
How to receive a call
How to record a call
How to add a participant to the call
How to transfer a call
How to access call history
How to access call timeline
How to make DialLink the default calling app
How to call from a specific number in your tenant
How to forward incoming calls during and after business hours
How to put a caller on hold
How to enable international calling for your phone numbers
How to forward your DialLink calls to a different number
How to handle calls after business hours with an auto-receptionist
Messaging Compliance
Learn how to send compliant business texts
Messaging compliance overview
Best practices for sending compliant text messages
Proper consent for business text messaging
Opt-out requirements for business text messaging
Prohibited content in business text messaging
Key terms in business text messaging compliance
FAQ
Find quick answers to common questions about using DialLink
Why does my number show as “Scam Likely”?
What number will appear on the caller ID when I call from DialLink?
FAQs about caller ID names
Why can't I receive a verification code on the DialLink number?
What happens when I receive another call in DialLink?
What are the file size and character limits for messages?