Skip to main content

Desk phone ordering and shipment for Basic Business Line users

Updated over a week ago

The Basic Business Line requires the use of a desk phone purchased from DialLink in order to activate and use your business phone line.

Under this plan, the only available model is the Yealink SIP-T34W, which comes pre-provisioned for use with the DialLink business phone system.

Below are the main characteristics of the Yealink SIP-T34W desk phone:

Brand

Model

Features

End-User Price

Yealink

SIP-T34W

2.4" 320x240 Color Display

Built-in dual band 2.4G/5G i-Fi

USB 2.0 Port

Adjustable Stand or Wall Mountable

Comes with power supply

$105*

Additional charges:

  • Shipping costs

*Taxes will be applied at the checkout

Ordering a desk phone

You don’t need to order a desk phone separately. When you purchase a basic business line through a DialLink authorized partner, a desk phone order automatically placed for you as part of your purchase.

Note: The cost of the desk phone is not included in the subscription price. It will appear separately on your invoice along with the subscription charges.

Desk phone shipment

Desk phones are shipped shortly after payment is processed. Once your order has been shipped, you will receive a tracking number.

Delivery times depend on stock availability and shipping location. Most orders are fulfilled within standard shipping windows (typically within 2 business days).

Note: Shipping costs are not included in the desk phone price and will be added separately to your order.

How to track the delivery of desk phones

There are two ways to find tracking information:

Option 1: How to track desk phone delivery using a tracking link from an email

Once your desk phone order has been shipped, you will receive an email notification with a tracking information.

Your order may be delivered by USPS or UPS, depending on the delivery destination.

Track your order with USPS

USPS tracking numbers typically consist of 22 digits and look like this: 9400 1000 0000 0000 0000 00.

To track your shipment:

  1. Copy the tracking number

  2. Enter the number in the Search & Track Packages field

Track a desk phone delivery via USPS

Track Your Order with UPS

UPS tracking numbers start with 1Z followed by 16 characters, for example: 1Z999AA10123456784.

To track your shipment:

  1. Copy the tracking number

  2. Enter the number in the Track field

Track a desk phone delivery via UPS

Option 2: How to track desk phone delivery in the product

Once your desk phone order has been shipped, the order status in the product will be updated accordingly.

To check the order status in the product, follow these steps:

  1. Go the Phone system settings

  2. Open the Desk phones

Open the desk phone tab

3. Find your desk phone order

Find your desk phone order

4. Click the arrow to view full details.

5. In the pop-up window, you will see the current status.

Check a desk phone status

Did this answer your question?