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Managing contacts on your desk phone

Learn how to manage contacts on your desk phone, add them manually, and sync your contact book from HubSpot, Salesforce, Google Contacts, or Microsoft 365.

Your desk phone supports a local contact book where you can add and manage contacts directly on the device.

Add contacts manually

Go to Menu > Directory > Local Directory > Add. Enter the contact's name, number, and any other relevant fields, then save.

Syncing contacts from your connected business apps

If your desk phone is provisioned with DialLink, it can also display contacts from the business tools you already use. The following integrations are supported:

  • HubSpot

  • Salesforce

  • Google Contacts

  • Microsoft 365 Contacts

To enable contact sync, connect each tool via its native integration in DialLink. See the setup guides below for each integration:

Once connected, your desk phone will automatically display contacts from those tools alongside your local directory.

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