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Messaging limits and supported formats

Updated over a month ago

DialLink supports plain-text messages only, with a character limit of 1,600 characters per message. Sending images or attachments is not supported in the app or on the web at this time.

These limitations are in place to:

  • Maximize message deliverability.

  • Ensure full compliance with carrier and industry standards.

Note. To send messages to or from U.S. numbers, your business must complete a business profile and go through the required registration process.

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