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Before starting business messaging

Updated over a month ago

To use DialLink for business texting, especially to US or Canadian numbers, your account and number setup must meet basic requirements.

1. Register your number for US messaging

To send or receive messages involving US phone numbers, you must complete A2P 10DLC registration, which includes registering your business, campaign use case, and assigning an approved number.

2. Review messaging compliance

US carriers enforce strict rules about what types of content can be sent via SMS. Before messaging:

3. Understand message pricing

  • Messaging to US and Canadian numbers is billed as a fixed monthly fee per number. See the current pricing.

  • International message rates may vary depending on destination and carrier. See international rates.

  • To ensure uninterrupted delivery, go to Billing to check your balance and top up if needed.

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