What is a basic business line by DialLink?
The DialLink Basic Business Line is a subscription plan designed for small businesses that need a single business phone line for one user, used exclusively on a desk phone, without the need for any messaging.
The plan includes:
Unlimited inbound and outbound calling within the US & Canada*
Voicemail and AI-powered voicemail transcription
Inbound calls
Outbound calls
Call holding
Parallel calls
Call forwarding
It is built to help small businesses communicate with customers reliably and cost-effectively, without requiring complex setup.
*Our Unlimited calling plans are subject to a Fair Usage Policy to ensure consistent service quality for all customers. These plans are designed for typical business use, and usage levels are monitored. Usage that significantly exceeds standard levels may be adjusted. Please refer to our Usage Policy for more details.
How can I purchase the plan?
The Basic Business Line is available exclusively through DialLink’s authorized partners. It cannot be purchased directly through the DialLink website.
What are limitations of the plan?
The Basic Business Line has several characteristics that distinguish it from other DialLink subscription plans:
The plan supports a single phone line with one local US phone number only
A desk phone purchase is required
Mobile and desktop apps are not supported
Messaging (SMS, RCS, and WhatsApp for Business) is not supported
Toll-free or international phone numbers are not supported
Adding additional phone numbers requires an upgrade to the full DialLink product