You already have a standard greeting set up for callers who reach your voicemail. This greeting has your business name in it and says the following:
"Hello, you've reached [Company Name]. I'm unable to take your call right now. Please leave your name, number, and a brief message after the tone, and I'll return your call promptly. Thank you for calling."
If your name has changed or you’d like to have a custom greeting, you can update it directly in the DialLink Settings Console.
How to change your voicemail greeting
To change a voicemail audio:
Go to Account Settings
Open Preferences
3. In the Voicemail Audio section, click Change
You can choose one of the following options:
Upload your own audio file
Record a new greeting
Create a greeting using text-to-speech
Upload your audio file as a voicemail greeting
Select Upload from the dropdown menu
2. Enter a voicemail audio name.
3. Choose a file from your computer
Note: Maximum file size is 4.5 MB. Supported formats: .mp3, .wav.
4. Click Save. Your new voicemail greeting will be applied once saved.
Record a voicemail greeting
Select Record from the dropdown menu
2. Enter a name
3. Click the arrow icon to start recording
4. Once finished, click Save. Your new voicemail greeting will be applied once saved.
Create a voicemail audio from a text
Select Text-to-Speech from the dropdown menu
2. Enter a name
3. Choose a voice
4. Enter your voicemail script
5. Click Generate to create the audio
6. Review the audio and update the text if needed
7. Click Save when ready. Your new voicemail greeting will be applied once saved.
