A voicemail greeting is the message callers hear when their call is not answered.
You can customize your voicemail greeting to reflect your business and provide clear instructions to callers.
DialLink allows you to:
Upload an existing audio file
Record a new greeting using your microphone
Generate a greeting using text-to-speech
Upload a voicemail greeting audio
To upload you existing voicemail greeting:
Go to Settings
Desktop:
Mobile:
2. Navigate to Phone system settings
3. Open the Audio library section
Desktop:
Mobile:
4. Click on the + icon in the top right corner
Desktop:
Mobile:
5. Select Upload
Desktop:
Mobile:
6. Choose your file (max. file size is 4.5 MB. Supported formats: .mp3, .wav.)
7. Click Save
Record a voicemail greeting audio
Note: Recording a voicemail greeting is only available on the browser version and desktop app.
To record a new voicemail greeting:
Go to Settings
2. Navigate to Phone system settings
3. Open the Audio library section
4. Click on the + icon in the top right corner
5. Select Record
6. Enter a name
7. Click Start button
8. Say your greeting
9. Click Save
Create a voicemail audio from a text
To create a new voicemail greeting from a text:
Go to Settings
Desktop:
Mobile:
2. Navigate to Phone system settings
3. Open the Audio library section
Desktop:
Mobile:
4. Click on the + icon in the top right corner
Desktop:
Mobile:
5. Select Text to speech
Desktop:
Mobile:
6. Enter a name
Desktop:
Mobile:
7. Choose a voice
Desktop:
Mobile:
8. Enter your voicemail script
Desktop:
Mobile:
9. Click Generate to create the audio
Desktop:
Mobile:
10. Review the audio and update the text if needed
Desktop:
Mobile:
11. Click Save when ready
Desktop:
Mobile:
Once you create a voicemail greeting, it will appear in your Audio library, but it won’t be assigned to any phone number yet. To make it active, see the Set up your voicemail article.