A voicemail greeting is the message callers hear when their call is not answered.
You can customize your voicemail greeting to reflect your business and provide clear instructions to callers.
DialLink allows you to:
Upload an existing audio file
Record a new greeting using your microphone
Generate a greeting using text-to-speech
Upload a voicemail greeting audio
To upload you existing voicemail greeting:
Go to Settings
Navigate to Phone system settings
Open the Audio library section
Click on the + icon in the top right corner
Select Upload
Choose your file (max. file size is 4.5 MB. Supported formats: .mp3, .wav.)
Click Save
Record a voicemail greeting audio
To record a new voicemail greeting:
Go to Settings
Navigate to Phone system settings
Open the Audio library section
Click on the + icon in the top right corner
Select Record
Enter a name
Click Start button
Say your greeting
Click Save
Create a voicemail audio from a text
To create a new voicemail greeting from a text:
Go to Settings
Navigate to Phone system settings
Open the Audio library section
Click on the + icon in the top right corner
Select Text to speech
Enter a name
Choose a voice
Enter your voicemail script
Click Generate to create the audio
Review the audio and update the text if needed
Click Save when ready
Once you create a voicemail greeting, it will appear in your Audio library, but it won’t be assigned to any phone number yet. To make it active, see the Set up your voicemail article.