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Connecting Slack tool in DialLink

Before connecting your AI agents to Slack, make sure you meet the requirements below.

Requirements

DialLink requirements

  • An active DialLink subscription (Essential, Professional, or Enterprise)

  • Admin-level access in DialLink

Slack requirements

  • An active Slack account.

  • If your Slack workspace restricts new app installs, a workspace admin may need to approve the connection before it can be used.

Steps to connect

  1. In DialLink, go to Settings > Tools.

Desktop:

Open the Settings in desktop

Open Tools desktop

Mobile:

Open the Settings in the mobile app

Open Tools mobile

2. Click + to add a new tool.

Desktop:

Add a new tool desktop

Mobile:

Add a new tool mobile

3. Select Slack from the list.

4. Click Create and Authorize. You will be redirected to Slack's authorization page.

5. Log in to your Slack workspace.

6. Click Allow to grant DialLink access to your Slack workspace.

Allow DialLink to access Slack account

Slack is now connected. Assign it to any AI agent, so they can perform the actions in your Slack workspace.

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