A user is an individual with their own profile within an account. Each user requires a separate license and has their own login credentials. Each license includes an assigned local phone number.
To learn more, refer to the DialLink key concepts: account, users, and numbers article.
How to add a user
Go to Settings
Navigate to Company Settings
Open Users
Click + Invite User
Enter the user’s details:
First name
Last name
Email
Job title (optional)
6. Grant admin permissions if needed
7. Click Invite
How to delete a user
Important: Deleting a user revokes their access to your company account. Only administrators will be able to view the user’s call history, voicemails, and chats. This action cannot be undone.
Go to Settings
Navigate to Company Settings
Open Users
Select the user you want to remove
Scroll to the Delete User section
Click Delete User