To open new messages or view existing conversations in DialLink:
Go to the Conversations tab.
Desktop:
Mobile:
2. Look for unread message indicators:
A red badge next to a number in the left panel shows how many unread messages are assigned to that number
Desktop:
Mobile:
In the conversation list, chats with new messages are marked with a blue dot
Optional) Use the Unread filter at the top of the conversation list to view only new messages
Desktop:
Mobile:
3. Select any conversation to open the full thread, read messages, and reply.
Desktop:
Mobile:
