DialLink automatically delivers incoming SMS messages to your web workspace. Here's how to check for and view new messages:
Open the DialLink workspace on the web. Go to the Messages tab from the top navigation menu.
Look for unread message indicators:
A red badge next to a number in the left panel shows how many unread messages are assigned to that number.
In the conversation list, chats with new messages are marked with a blue dot for quick visibility. Apply the Unread filter at the top of the conversation list to view only threads with new messages.
Select any chat to open the full conversation view. From there, you can read the full thread and reply directly.