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Accessing WhatsApp messages in DialLink

See how to find WhatsApp messages in DialLink.

WhatsApp messages are available alongside calls and SMS messages in the same interface.

To find WhatsApp conversations:

  1. Go to the Conversations tab

Desktop:

Access the conversations tab on desktop

Mobile:

Access the conversations tab on mobile

2. Look for conversations marked with the WhatsApp icon

Desktop:

WhatsApp conversations desktop

Mobile:

WhatsApp conversations mobile

3. Open the conversation thread

Desktop:

Open a WhatsApp conversation desktop

Mobile:

Open a WhatsApp conversation mobile

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