How to transfer a call on web and desktop app
Click the transfer button.
Select a contact from the list (1) or open the dialer to enter the number (2).
Select the transfer type: Cold or Warm.
Cold transfer routes the call immediately to the recipient, disconnecting you from the call.
Warm transfer allows you to speak with the recipient before transferring. Click the transfer button when ready.
How to transfer a call on mobile app
Press Transfer.
Select the contact from the list and the number to reach the participant.
Select the transfer type: Cold or Warm.
Cold transfer routes the call immediately to the recipient, disconnecting you from the call.
Warm transfer allows you to speak with the recipient before transferring. Press Complete transfer when ready.
