How-To Guides
Learn how to use calling features on web and mobile
16 articles
How to make a call on web, desktop and mobileLearn how to make a call using the DialLink web version, desktop app, or mobile app.
How to receive a call on web, desktop and mobileLearn how to receive a call using the DialLink web version, desktop app, or mobile app.
How to manually record a callLearn how to start call recording manually during an active call.
How to add a participant to an active callLearn how to add a participant to a call using the DialLink web version, desktop app, or mobile app.
How to transfer a call on web, desktop and mobileLearn how to transfer a call using the DialLink web version, desktop app, or mobile app.
How to access call historyLearn how to open a call history using the DialLink web version, desktop app, or mobile app.
How to access call timelineLearn how to open a call timeline using the DialLink web version, desktop app, or mobile app.
How to make DialLink the default calling app
How to call from a specific number in your tenant
How to forward incoming calls during and after business hours
How to put a caller on holdLearn how to put a caller on hold using the DialLink web version, desktop app, or mobile app.
How to enable international calling and messaging for U.S. and Canadian phone numbers
How to forward your DialLink calls to a different number
How to handle calls after business hours with an auto-receptionist
How to set up an outgoing caller ID for your DialLink number
How to setup automatic call recordingLearn how users on Professional and Enterprise plans can enable automatic call recording.