Learn how to put a caller on hold using the DialLink web version, desktop app, or mobile app.
How to put a caller on hold on web and desktop app
On web and desktop, the hold feature is available only during conference calls. When you are on a call with multiple participants, you can place one of them on hold.
To put a participant on hold, click the Hold button next to the participant’s name.
How to put a caller on hold on mobile app
On the mobile app, you can put a caller on hold during both one-to-one and conference calls. During an active call, tap the Hold button on the keypad.
How to resume callers on hold
To bring one or more participants back into the call, click Resume.