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How to enable international calling and messaging for U.S. and Canadian phone numbers

Updated yesterday

You can make international calls and send international messages from your U.S. or Canadian phone number. This feature is not enabled by default but is available to users on all subscription plans: Essential, Professional, and Enterprise.

Note: International calling and messaging are not included in your subscription plan. These services are billed separately as metered usage.

Refer to Calling and Texting Rates for detailed pricing information.

How to enable international calling and messaging

Follow these steps:

  1. Click the Settings icon in the upper-right corner.

Desktop:

Open the Settings button in the web portal

Mobile:

Open the Settings in the mobile app

2. Open the Phone numbers section.

Desktop:

Phone numbers desktop

Mobile:

Phone numbers mobile

3. Select the phone number for which you want to enable international calling and messaging.

Desktop:

Phone number list desktop

Mobile:

Phone number list mobile

4. Locate the International calling and messaging setting.

Desktop:

find a phone number desktop

Mobile:

find a phone number mobile

5. Turn the toggle on to activate the feature.

Once enabled, you will be able to make international calls and send international messages from the selected number.

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