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How does adding or removing users affect billing?

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Adding or removing users from your account impacts your subscription cost.

Adding a user

When you add a new user, your subscription cost increases immediately based on your selected plan. The initial charge is prorated to match your current billing cycle. All subsequent charges will be included in your regular subscription renewal.

To learn how to add a user, refer to the Invite team members article.

Removing a user

When you remove a user, your subscription cost decreases by the amount associated with that user.

To learn how to remove a user, refer to the Add and remove users article.

Note: Billing updates for removed users are reflected in your next billing cycle:

  • For monthly plans, changes appear in the next monthly invoice

  • For annual plans, changes are applied at the end of the current billing cycle

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