In DialLink, extensions can be assigned to users, auto-receptionists, ring groups, call queues, and AI voice agents.
Each entity has its own extension setting, located within that entity's individual settings. To learn how to assign an extension to a specific entity, refer to the corresponding article below:
How to find a list of all existing extensions
To view a list of all extensions currently in use across your phone system:
Open Settings.
2. Navigate to Phone System Settings.
3. Open General.
4. Scroll down to the Extensions section.
This section displays every extension assigned across your account, along with the entity each one is linked to, so you can review or manage them in one place.