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How to manually record a call

Learn how to start call recording manually during an active call.

Updated over 3 weeks ago

Manual call recording overview

DialLink allows you to record inbound and outbound calls by manually starting the recording while you are on a call.

For more information about the feature, see the Call Recording article.

Note: Manual call recording is available to users on the Essential, Professional, and Enterprise plans.

How to start manual call recording

To start recording a call manually:

  1. Start or answer a call. To learn more, see the How to make a call and How to receive a call articles.

  2. Open the Call panel.

  3. Click Start recording. The recording will start immediately.

Desktop:

How to record a call - web

Mobile:

How to record a call - mobile

To confirm that the recording is active, check the Recording button. It will appear red/active while recording is in progress.

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